Returns & Exchanges

At Monsters Ink, we want you to be obsessed with your beauty transformation; if you are not completely satisfied, we offer hassle-free returns on all products within 30 days of purchase. Items must be in their original packaging and gently used or unopened to qualify for a full refund.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, we will email you a prepaid shipping label. Print it out and securely package your beauty products to prevent damage.

3

Ship It Back

Drop your package off at any authorized carrier location. We will track the shipment as it makes its way back to our lab.

4

Receive Your Refund

After our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing