Frequently Asked Questions

Everything you need to know about Monsters Ink beauty and care products.

Are Monsters Ink products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All of our formulas are 100% vegan and we never test on animals.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.

What is your return policy for opened beauty products?

Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately.

Do you offer international shipping?

Yes, Monsters Ink ships to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your location.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.